Privacy Policy
Last updated: [17/09/2025]
Waterproofing Perth (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and store personal information when you interact with our website www.waterproofingperth.com.au (“Site”), request quotes, contact us, or use our services.
1. Collection of Personal Information
We collect personal information that you provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Suburb or address
- Uploaded files (e.g. plans in PDF/JPG)
- Other information you voluntarily give us when contacting or requesting quotes
We may also collect technical information automatically:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent per page
- Date & time of visit
2. Use of Your Information
We use your personal information for the following purposes:
- To respond to your inquiries or quote requests
- To provide you with our services (including scheduling, site visits, etc.)
- To send you updates, promotions, or helpful information if you opt in
- To improve our website and services
- To process payments, if applicable
- For internal record-keeping and budgeting
3. Disclosure of Your Information
We may share your personal information with:
- Service providers or contractors who help us perform our services (e.g. subcontractors, suppliers)
- Legal or regulatory authorities if required by law
- Third parties if you consent to it
We do not sell your personal information to advertisers or unrelated third parties for their marketing purposes.
4. Data Security
We take reasonable measures to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. This includes physical, electronic, and administrative safeguards.
However, no internet or email transmission can be guaranteed to be 100% secure. Please beware of sending extremely sensitive info unless absolutely needed.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
If you no longer want us to retain your personal information, you can contact us (see “Contact Us” section below) and request deletion, to the extent permitted by law.
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to:
- Improve site functionality
- Remember your preferences
- Analyze website traffic and usage
- For marketing or retargeting purposes, if you consent
You can disable cookies (in your browser settings), but this may affect how well the site works.
7. Your Rights
Depending on your location, you have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to correct inaccurate or incomplete information
- Deletion: Request deletion of your data (when no longer needed or lawful to retain)
- Withdrawal of consent: If you have given consent (e.g. for marketing), withdraw it anytime
- Object or restrict processing: Under certain conditions, you may ask us to stop or limit how we use your information
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new “Last Updated” date. Your continued use of our Site after those changes will indicate your acceptance of the revised policy.
9. Contact Us
If you have any questions, concerns or requests regarding this policy or your personal information, please contact us:
Waterproofing Perth
Suite 248, 50 St Georges Terrace, Perth WA 6000
Phone: 08 9375 7948
Email: info@waterproofingperth.com.au